Whether the staff in your community are employees of the association or the management company, CAMP is there to provide professional support and guidance to the site team. The whole point of hiring a professional management company is to be benefitted by their depth of experience and the resources they can bring to the table. We do that by staying in touch with the goals of the community and providing the site staff with the education, tools and support they need to succeed. A CAMP Portfolio Manager is always assigned to work with the site staff to ensure that your Association receives the level of service and attention that is CAMP’s trademark.
Our site teams supervise contractors daily and work closely with them to get the best possible product for the association. Site staff also performs architectural inspections for compliance with the association’s architectural guidelines and for inclusion in resale disclosure packages. The site staff maintains a contract listing and a maintenance schedule so critical dates are not missed. They are the primary communicators with the membership through maintenance of the association’s website, welcome packages for new owners, meeting notices, e-mail blasts, newsletters, etc. Site staff also routinely supports activities and events programs for our client communities. They schedule and notice all community meetings and prepare the materials needed to ensure that those meetings run smoothly. Most importantly of all, site staff is there to respond to homeowner concerns in the most professional, responsible, and timely manner possible.