I want to share our board's appreciation for the continued outstanding job that Rachel does for our community. And we would like to commend her for her dedication and support to the community this past weekend with our Comcast emergency Comcast hit a gas line while digging in the condominiums on Saturday. We would have expected to see the condo management company here with the gas leak But they were not able to be reached. Rachel was here and on top of it with her engagement with the emergency responders and proactive communications to residents we have an outstanding team supporting us in the community and wouldn't be as successful without Rachel's leadership and support of an outstanding team!

Hello Denise, I received an e-mail from miss Rachel that my late fee had been waived I thanked her for this act of kindness but I really want to thank you from the bottom of my heart because you handled my case so professionally and yet with so much care. I am truly grateful to you for being so nice to me and it is always a pleasure to talk to you.